Terms & Conditions

1. Introduction

These Terms & Conditions define the rules and guidelines for using transportation services provided by Pragati Car Carriers. By booking our services, you agree to follow these terms.

2. Our Services

Pragati Car Carriers provides professional vehicle relocation services including Car Transport, Bike Transport, Super Bike Transport, Packers & Movers, Household Shifting and Logistics Services across India.

We provide safe pickup, secure transportation and delivery support through our trusted transportation network.

3. Booking Terms

Customers must provide accurate information regarding vehicle details, pickup location, delivery location and contact details during booking.

Booking confirmation depends on availability of transport vehicles and acceptance of service charges.

4. Vehicle Inspection & Condition

Before transportation, vehicle condition may be inspected and recorded. Customers should remove personal belongings from vehicles before handing them over.

Pragati Car Carriers takes reasonable care during loading, transportation and unloading of vehicles.

5. Payment Terms

Service charges must be paid according to the agreed payment schedule. Any additional charges due to changes in destination, waiting time or special requirements may apply.

6. Transit Insurance

Pragati Car Carriers provides transportation support with insurance assistance options. Customers can request details about transit insurance coverage before booking.

Insurance coverage, if selected, will be subject to the terms and conditions of the respective insurance provider.

7. Delivery Terms

Delivery time depends on distance, route conditions, weather, traffic and other factors beyond our control.

Customers should ensure that someone is available at the delivery location to receive the vehicle and complete necessary formalities.

8. Cancellation Policy

Cancellation requests should be submitted before vehicle dispatch. Cancellation charges may apply depending on the stage of service processing.

Refunds, wherever applicable, will be processed according to the agreed booking terms.

9. Customer Responsibilities

• Customer must provide correct vehicle and contact information.
• Customer must remove personal items from the vehicle.
• Customer must provide required documents whenever needed.
• Customer must clear all agreed transportation charges.

10. Prohibited Items

Customers must not keep illegal, hazardous or restricted items inside vehicles during transportation. Pragati Car Carriers will not be responsible for such items.

11. Limitation of Liability

Pragati Car Carriers is responsible for providing safe transportation services with reasonable care. However, delays caused by weather conditions, road restrictions, government regulations or other unavoidable circumstances are beyond our control.

12. Service Availability

Transportation availability may vary depending on route, location and operational requirements. We reserve the right to modify service availability when required.

13. Privacy & Data Protection

Customer information collected during booking is used only for providing transportation services, communication and improving customer experience. For more details, please read our Privacy Policy.

14. Contact Information

If you have any questions regarding these Terms & Conditions, booking process or vehicle transportation services, you can contact Pragati Car Carriers.

Pragati Car Carriers
A-4, Annapurna Vihar,
Old Delhi Gurgaon Road,
Opp. Maruti Udyog Gate No. 2,
Gurugram, Haryana – 122001

Phone: +91 87430 40007
Email: pragaticarcarriers@gmail.com

15. Updates To Terms & Conditions

Pragati Car Carriers may update these Terms & Conditions from time to time to improve services and maintain transparency. Customers are advised to review this page periodically.

By using our website and booking our services, you agree to these Terms & Conditions.